Privacy Policy

How Osa First Care collects, uses, and protects personal data

Last updated: 01/01/2026

Osa First Care (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal data is processed lawfully, fairly, and transparently in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Data Controller: Osa First Care
Healthcare Staffing & Mental Health Services
Email: info@osafirstcare.co.uk
Phone: [Insert number]

2. Information We Collect

  • Name, email address, and phone number
  • Organisation and service requirements
  • Job application and recruitment information
  • Training and professional development enquiries
  • Website usage data including cookies and analytics

3. Special Category Data

Due to the nature of our healthcare services, we may process special category data such as health information, safeguarding records, and DBS-related data. This information is processed strictly in line with UK GDPR Article 9.

4. How We Use Your Information

  • To provide healthcare staffing and mental health services
  • To process recruitment and employment checks
  • To deliver training and CPD programmes
  • To respond to enquiries and service requests
  • To meet legal, regulatory, and safeguarding obligations

5. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Consent
  • Contractual necessity
  • Legal obligation
  • Legitimate interests
  • Public interest (healthcare and safeguarding)

6. Data Sharing

We may share personal data with NHS Trusts, private healthcare providers, regulatory bodies (including the CQC), DBS services, training partners, and secure IT providers. We do not sell or rent personal data.

7. Data Security & Retention

We implement appropriate technical and organisational measures to protect personal data, including secure systems, restricted access, and staff training. Data is retained only for as long as required by law and regulatory guidance.

8. Your Rights

Under UK GDPR, you have the right to access, correct, erase, restrict, or object to the processing of your personal data, and to withdraw consent where applicable.

9. Cookies

Our website uses cookies to enhance user experience and monitor performance. You can manage cookie preferences through your browser settings.

10. Safeguarding & Confidentiality

All personal data is handled in line with safeguarding policies, NHS data governance standards, and confidentiality obligations.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be published on this page.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Osa First Care
Email: info@osafirstcare.co.uk
Phone: +44 7760 895495